by benjamingray » Wed Apr 28, 2010 6:44 pm
by simonov » Wed Apr 28, 2010 8:18 pm
by benjamingray » Wed Apr 28, 2010 8:41 pm
redneck wrote:benjamingray wrote:Thoughts?
Here's a thought, but I don't think you'll like it.
I'm a businessman, and I have a commitment to all my vendors: I will never, ever ask them to arbitrarily make less money selling to me. In other words, I don't ask them to match prices, or to arbitrarily reduce the price they are charging me.
I ask them for the best price they can give me. If another vendor can beat their price (and all other things being equal), they lose the business. If I think the price should be lower to meet my requirements, I work together with the vendor to see if there are any changes on my side that we can make to reduce the cost.
I do this because I don't ever want to be the guy the vendor doesn't want to do business with, the guy the vendor resents, the guy whose phone calls don't get returned.
And I don't haggle with my own customers either.
I really would not expect great service from any merchant from whom I just extracted an arbitrary 22% discount.
Not really commenting on this particular case, but those are some more general thoughts that might provide an insight into what was happening.
by benjamingray » Wed Apr 28, 2010 9:14 pm
by simonov » Wed Apr 28, 2010 9:18 pm
benjamingray wrote:Really, maybe I'm totally wrong here, but I feel cheated big time...
by benjamingray » Wed Apr 28, 2010 10:15 pm
redneck wrote:benjamingray wrote:Really, maybe I'm totally wrong here, but I feel cheated big time...
Oh, I think you got screwed around badly. But I always cringe a little when I hear about merchants matching prices, and am never surprised when I subsequently learn the merchants provided crappy service.
by Buz Groshong » Thu Apr 29, 2010 4:33 pm
Reverse auctions, using one vendor to screw another, having the manufacturer undercut a partner's sales efforts with a lower direct bid... this is all STANDARD business practice in the IT world.
by benjamingray » Thu Apr 29, 2010 8:00 pm
Buz Groshong wrote:Do you want the best service or do you want the best price? You can't have both so decide which it is that you want!
by rhyang » Thu Apr 29, 2010 8:31 pm
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