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Suggestions and comments about SummitPost's features, policies, and procedures. Post bugs here.
 

Re: Report Bugs Here

Postby Dow Williams » Wed Feb 06, 2013 11:39 pm

Josh, Matt or Chad, just pm me if you don't mind, when you think you have SP compatible with Internet Explorer. I don't follow the forums.
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Re: Report Bugs Here

Postby toxo » Wed Feb 06, 2013 11:49 pm

In other news, some people are still using IE.
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Re: Report Bugs Here

Postby Montana Matt » Thu Feb 07, 2013 12:17 am

ywardhorner wrote:When trying to upload/attach an image, 2 out of 3 times I end up with a blank page saying Internet Explorer Cannot Display The Page and I have to start over.

Which process are you talking about here? Uploading is very different than attaching unless you're talking about the process of uploading AND attaching?
ywardhorner wrote:Ditto when editing sections on the pages (ie. to insert an image). I either get the IE error page or a blank(ish) SP page showing just the text that normally appears at the bottom.

Sounds to me like a connectivity problem on your end, not anything wrong with the editor or the site.
ywardhorner wrote:Running IE9 on Win 7.

Have you tried a different browser.
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Re: Report Bugs Here

Postby Montana Matt » Thu Feb 07, 2013 12:24 am

Dow Williams wrote:Josh, Matt or Chad, just pm me if you don't mind, when you think you have SP compatible with Internet Explorer. I don't follow the forums.

I just tested inserting an image with IE9 into one of my objects here:
http://www.summitpost.org/matt-s-second ... tor/836991

I created the second section and inserted an image without a problem.

Then I went ahead an uploaded an image via the "Add Image" -> "Create New" link in the right side bar. It is this image:
http://www.summitpost.org/test/837349/c-836991

All worked in IE9 without any problems.

ywardhorner's problem sounds like a connectivity one to me. Anytime you get a "Cannot Display The Page" error, that's a connectivity problem.

Dow, I will PM you and point you to this post.
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Re: Report Bugs Here

Postby Dow Williams » Thu Feb 07, 2013 12:37 am

Thanks for the heads up Matt.

This is what I am getting when I try and add a mountain page.

replace_object() failed: DB Error: unknown error
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Re: Report Bugs Here

Postby Montana Matt » Thu Feb 07, 2013 1:32 am

Thanks Dow. I just created a mountain page without any problems, so I'm not sure what's going on here. But the error you're getting is definitely something on our end. I'd have to see what you're inputting and selecting to be able to trouble shoot it further.

Can you either post here or PM me what you're inputting for all of the fields?
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Re: Report Bugs Here

Postby Josh Lewis » Thu Feb 07, 2013 8:38 am

I did some more testing with IE9 which I could not replicate the error. :( I attached some images which worked just fine. I did notice that it could use some styling on IE. I'll add that to the tracker. CSS (styling) issues are a lot easier for me to find. But function errors are not my expertize at the moment. :?
My Websites: Alpine Josh · Alpine Ascent · AceMaps
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Re: Report Bugs Here

Postby Dow Williams » Thu Feb 07, 2013 3:15 pm

Montana Matt wrote:Thanks Dow. I just created a mountain page without any problems, so I'm not sure what's going on here. But the error you're getting is definitely something on our end. I'd have to see what you're inputting and selecting to be able to trouble shoot it further.

Can you either post here or PM me what you're inputting for all of the fields?


Matt, adding photos is not the problem. Adding a mountain page is. I have tried to isolate the error through trial and error, but can't. I filled in an entire page (the way I submit typically) and received this error. I then started by adding a page with little to no information, trying to isolate the field the error was occurring in, could not. It sometimes allowed me to successfully add a page, and sometimes did not....very similar to the other member's problem stated above. Maybe 2/3 success. I believe there is only one necessary field to be completed to allow a page to be added.....so I troubleshooted of course without filling in much...sometimes success, sometimes not...bottom line, way too difficult and time consuming for those of us who are non-nerd contributors. The new format actually takes more time, not less and with these stability problems...for any member like me you were hoping to attract, makes it impossible to contribute. Good luck figuring it out.....if you do get it fixed let me know...otherwise I will keep writing beta off line and just wait until gearbeans is up and have them upload it in raw form vs a copy and transfer.

You did not achieve randomness or excitement on exposure nor made it easier to contribute. In contrast, the changes you made mutilated every beta page of mine. Folks will use them, but unacceptable to me of course. Would take way too long to fix it. I really think you have dropped the ball here Matt, just my opinion (not that it is worth much to you) of course. Good Luck.
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Re: Report Bugs Here

Postby Montana Matt » Thu Feb 07, 2013 3:48 pm

Dow Williams wrote:Matt, adding photos is not the problem. Adding a mountain page is.

OK. Well, ywardhorner reported having a problem adding photos and you replied that you were having the same problems as Ward, so I thought that what's you were talking about initially. Then I read that you had a problem adding a mountain page, so that's what I did (as you quoted me saying above) and I didn't encounter any errors.
Dow Williams wrote:I then started by adding a page with little to no information, trying to isolate the field the error was occurring in, could not. It sometimes allowed me to successfully add a page, and sometimes did not.

OK, well that's enough information to let me get started with figuring it out. Shouldn't take long to find it.
Dow Williams wrote:Good luck figuring it out.....if you do get it fixed let me know.

I'm sure I'll figure it out before noon today provided I can replicate the error.
Dow Williams wrote:You did not achieve randomness or excitement on exposure nor made it easier to contribute.

It's only been a few weeks. There are lots of new elves behind the scenes choosing featured front page articles, TRs and pages. The front page changes much, much more frequently now. Feedback with regards to the changes has been overwhelmingly positive as well.

As for making it easier to contribute, the new editor hasn't even been released yet. It has been a TON of work. But it will make it FAR easier to contribute, especially for the non-technical people or those who know no HTML.
Dow Williams wrote:In contrast, the changes you made mutilated every beta page of mine.

They'll be extremely easy to fix in the new editor, which will probably release in the next couple of days.
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Re: Report Bugs Here

Postby Dow Williams » Thu Feb 07, 2013 4:28 pm

Montana Matt wrote:Feedback with regards to the changes has been overwhelmingly positive as well.


Among your very limited active membership which consists of mostly computer savvy photographers, a dozen or so, versus true outdoor amateur athletes. I believe that is where you really missed the boat on this. They had you chasing your tail on the voting bs which should be a minute issue at best. I vacated your forums quite some time ago, so has anyone else who had the experience to help folks with technical climbing questions, alpine, ice, rock, etc.....you are basically left with a few gear whores who would suffer ridicule on mountain project for their obsession for the latest in gear, so they post up here. You should have had your eye on opening the site up, vs catering to the few active members you already have. I tried to help you there, just don't think you grasped it. When I joined, it was much different. Those competent outdoor rec members I knew then have been replaced by photographers and computer nerds. Your site in general just doesn't have any respect or credibility in the field. Folks know my name from using the beta but can't even tell you what site it derived from. They don't visit the forums, they don't participate or contribute. That needed to be your focus.
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Re: Report Bugs Here

Postby mrchad9 » Thu Feb 07, 2013 4:36 pm

How are you supposed to cater to someone who can't even see the site name at the top of the page!

Matt isn't done yet, but it may surprise you to know that despite the many forum discussions that the voting changes was actually very little of Matt's time. That's partly why it went in so easily... simple tweak on the programming side. As he noted he's been focused elsewhere.

BTW Matt is the email feature not working now? I tried it a couple times seemingly to no effect, including testing it by emailing myself.
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Re: Report Bugs Here

Postby Montana Matt » Thu Feb 07, 2013 4:55 pm

OK, figured out the issue with submitting mountains. If it were the case that the mountain lies in many, many countries, it could have been possible that the countries selected created a string too long to insert into the database. I'm in the process of changing the country column in the database to allow space for lots of countries (all of them and more actually) to be selected. Same deal with the states. Should be done in a few minutes.

Interestingly this bug has been part of SPv2 since its inception! It likely wasn't ever pointed out before because it is rare to select more than one or two or just a few countries or states when creating mountains or areas/ranges.
Dow Williams wrote:They had you chasing your tail on the voting bs which should be a minute issue at best.

I've only been working exclusively on SP for the last 6 weeks or so. A lot has been done, but the voting was only a very small portion of that, as Chad explained. The biggest time consumption was changing the database to be all InnoDB and optimizing the code/queries to run more quickly.
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Re: Report Bugs Here

Postby Montana Matt » Thu Feb 07, 2013 4:57 pm

mrchad9 wrote:BTW Matt is the email feature not working now? I tried it a couple times seemingly to no effect, including testing it by emailing myself.

Try it again. I saw some errors in the log file with regards to the email_user.php script when trying to debug this most recent one reported by Dow. I think it may be fixed, but I haven't checked it yet.
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Re: Report Bugs Here

Postby Montana Matt » Thu Feb 07, 2013 5:06 pm

Just tested the email_user feature. It works, but the emails end up in the SPAM folder for Gmail.
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Re: Report Bugs Here

Postby mrchad9 » Thu Feb 07, 2013 5:20 pm

Email fixed!
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