SummitPost.org

Don't post much anymore but I felt compelled to share this story with the membership here. I recently shipped my 10 (+/-) year old Mountain Hardware down coat for repairs. I enclosed a note with the coat explaining that a rescue dog that I was fostering had chewed the zipper, the drawcord, and ripped the material in several places. I loved the coat and was hopeful that it could be repaired. A representative from Mountain Hardware called me yesterday and told me that my coat was beyond repair but because they are a "dog friendly company" that they would ship me a brand new coat at no cost. They told me that they do things such as this several times each year. I've always been a fan of their gear, own a ton of it, but I was really floored at their generosity.

That's awesome it's good to hear when companies do nice things.

That's Awesome!

Cool! My rescued yellow lab has provided hundreds of "stories." He has been a big part of shifting me from mostly mountain biking/cycling to mostly tral running and hiking. Many of my dog stories that are absent of a downside were helped out by another dog friendly company (great gear for trail running/hiking with dogs in addition to winter sport stuff):
https://howlingdogalaska.com/products-page/skijoring/skijoring-package/

My puppy found my brand new Western Mountaineering 0 degree bag and thought it was the best potty pad ever. I still have (and love) the bag. And the dog too.