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Re: Report Bugs Here

PostPosted: Wed Apr 13, 2016 3:18 pm
by gimpilator
Here is a strange glitch which probably only Montana Matt can fix. This page has phantom needs updates votes which other elves have not been able to remove.

http://www.summitpost.org/tapuae-o-uenuku/154568

Re: Report Bugs Here

PostPosted: Mon Apr 18, 2016 10:39 pm
by hgrapid
I am posting photos for a new page. I am using the exact same type of file. I posted a JPEG for some photos and they upload fine. I posted others, and the page comes up blank as if I never posted them. What could be wrong?

Re: Report Bugs Here

PostPosted: Mon Apr 18, 2016 10:45 pm
by rgg
Are some perhaps bigger than 8 MB?

Re: Report Bugs Here

PostPosted: Tue Apr 19, 2016 3:58 am
by hgrapid
Ahhhh, yes these two are for some reason. Thanks!

Re: Report Bugs Here

PostPosted: Thu Apr 21, 2016 8:40 pm
by Gangolf Haub
Trying to post a 171kB jpg-picture. Result:

Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 14192178

Varnish cache server

Re: Report Bugs Here

PostPosted: Fri Apr 22, 2016 8:12 am
by Josh Lewis
Be wise, use the bulk uploader. Here's the download link. Less effort, more reliability. Just don't upload more than 12 at a time. :wink:

Re: Report Bugs Here

PostPosted: Fri Apr 22, 2016 4:16 pm
by Scott
Gangolf Haub wrote:Trying to post a 171kB jpg-picture. Result:

Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 14192178

Varnish cache server


I no nothing of how to fix it, but when I have gotten that error, the photo actually did load to my profile, it just lost its attachment to whatever object I am trying to attach to.

Re: Report Bugs Here

PostPosted: Fri Apr 22, 2016 7:03 pm
by Gangolf Haub
Scott wrote:
Gangolf Haub wrote:Trying to post a 171kB jpg-picture. Result:

Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 14192178

Varnish cache server


I no nothing of how to fix it, but when I have gotten that error, the photo actually did load to my profile, it just lost its attachment to whatever object I am trying to attach to.


Healed itself by magic. Works fine now.

Re: Report Bugs Here

PostPosted: Sat Apr 23, 2016 3:33 pm
by Josh Lewis
Gangolf Haub wrote:Healed itself by magic.


Computer magic is simply non understood computer logic. As for the issue, it's hard to know exactly what is causing the issue due to it being server side. At least JavaScript errors are visible when looking at the source code.

Re: Report Bugs Here

PostPosted: Sun May 22, 2016 11:39 pm
by reboyles
Hi Josh or Bob or whoever,

I'm working on a new article and I can't get some of my photos to show up. All of them have been uploaded and are children of my page. I can click on the image and it's there but not in the article. What's up? This is getting frustrating. The first two do display correctly.

Bob

http://www.summitpost.org/the-early-cli ... ock/972595

Re: Report Bugs Here

PostPosted: Mon May 23, 2016 2:02 am
by rgg
reboyles wrote:Hi Josh or Bob or whoever,

I'm working on a new article and I can't get some of my photos to show up. All of them have been uploaded and are children of my page. I can click on the image and it's there but not in the article. What's up? This is getting frustrating. The first two do display correctly.

Bob

http://www.summitpost.org/the-early-cli ... ock/972595


Hi Bob,

You've run into a little known bug in SP's Editor: when inserting an image, it always selects the medium version, even when there is no such thing!

The thing is, when posting an image on SP, different versions in different sizes are stored. As far as I know, for a typical 4:3 picture these are 'original' (the exact file as was uploaded), 'large' (1024 by 768px), 'medium' (500 by 375 px), 'small' (200 by 150 px), 'thumb' (100 x 75 px) and 'square' (75 by 75 px). However, the pictures you are trying to insert belong to a select class of pictures that do not have a medium version: when the 'medium' version would not be smaller than the original, it is not stored!

I can think of two ways to work around this:
- In the SP Editor, switch to HTML mode (that's the first button on the toolbar, with the text </>), look for the word 'medium' and replace it with 'original' wherever appropriate. This is what I would do.
- The alternative is to upload and use only pictures that are wider than 500 px.

For the record, it's not a good idea to replace all medium images by original ones all the time: especially when the original images are big, it really slows down loading the page (and those that pay per downloaded MB have to pay more).

Cheers, Rob

Re: Report Bugs Here

PostPosted: Mon May 23, 2016 7:54 am
by Josh Lewis
The large image size is my favorite. Has better quality but doesn't use as much bandwidth. 8)

Re: Report Bugs Here

PostPosted: Mon May 23, 2016 12:36 pm
by reboyles
Rob,

I tried changing the /medium to /original and it blew my proportions out on my photos. To fix it, I resized my photos to 800 pixels (height or width) and it worked. These photos are almost 50 years old so there's no going back to anything but what I have.

Thanks a million!

Bob

Re: Report Bugs Here

PostPosted: Mon May 23, 2016 4:05 pm
by reboyles
Another Bug?

Why can't I see my updates unless I'm logged in? Is there a cache or latency issue with SP?


Thanks,

Bob

Re: Report Bugs Here

PostPosted: Tue May 24, 2016 2:00 am
by rgg
There is a cache issue, but it's not a bug. Frankly, I don't understand the details, but it's got to do with performance. I think that it's a couple of years by now since this was implemented. When logged on, you always get to see the latest versions of everything. When not, for all but the most important pages you get cached stuff that's a day old.

Cheers, Rob