I had been staying at Ablergue Churup in the bunk rooms for approx. a week in between visiting the mountains. I loved the place but last night, upon my return from Pisco, they did not have my bed even though I had a reservation. So they looked for what could appear to be an empty bed for me in one of the other dorm rooms and booked me there. After just about falling asleep, another client entered the room and said that I was sleeping in his bed! I demanded one of the private rooms after much discussion and did ultimately get a bed. The owners were quite nasty to me the next day as I left to find another place to stay.
This is not a single incident as the same thing happened to another climber the week earlier and I am now finding out it is quite common practice there. No help from the staff, especially the older parents. Clueless.
Apparently, they do not consider a reservation a reservation. Whenever someone walks in, they look for what appears to be an empy bed and book it! I also heard first hand that this happened for one of the private rooms.
Lesson: You can not depend on this place to keep your reservation and you may find yourself without a place to sleep after a long day climbing. Ok, it is S.A. but, as a repeat customer, I would expect to be treated better. Sad, as otherwise, I would recommend this B&B/hostel.