Report Bugs Here

Suggestions and comments about SummitPost's features, policies, and procedures. Post bugs here.
User Avatar
gimpilator

 
Posts: 110
Joined: Tue Jul 26, 2005 12:57 pm
Thanked: 23 times in 14 posts

Re: Report Bugs Here

by gimpilator » Wed Apr 13, 2016 3:18 pm

Here is a strange glitch which probably only Montana Matt can fix. This page has phantom needs updates votes which other elves have not been able to remove.

http://www.summitpost.org/tapuae-o-uenuku/154568

User Avatar
hgrapid

 
Posts: 2770
Joined: Sun Feb 09, 2003 11:34 am
Thanked: 12 times in 7 posts

Re: Report Bugs Here

by hgrapid » Mon Apr 18, 2016 10:39 pm

I am posting photos for a new page. I am using the exact same type of file. I posted a JPEG for some photos and they upload fine. I posted others, and the page comes up blank as if I never posted them. What could be wrong?

User Avatar
rgg
Forum Moderator
 
Posts: 859
Joined: Sat Oct 02, 2010 7:15 pm
Thanked: 192 times in 154 posts

Re: Report Bugs Here

by rgg » Mon Apr 18, 2016 10:45 pm

Are some perhaps bigger than 8 MB?

User Avatar
hgrapid

 
Posts: 2770
Joined: Sun Feb 09, 2003 11:34 am
Thanked: 12 times in 7 posts

Re: Report Bugs Here

by hgrapid » Tue Apr 19, 2016 3:58 am

Ahhhh, yes these two are for some reason. Thanks!

User Avatar
Gangolf Haub
Forum Moderator
 
Posts: 9436
Joined: Wed Nov 12, 2003 4:28 pm
Thanked: 1046 times in 753 posts

Re: Report Bugs Here

by Gangolf Haub » Thu Apr 21, 2016 8:40 pm

Trying to post a 171kB jpg-picture. Result:

Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 14192178

Varnish cache server

User Avatar
Josh Lewis

 
Posts: 3414
Joined: Thu Jan 06, 2011 11:12 pm
Thanked: 1111 times in 679 posts

Re: Report Bugs Here

by Josh Lewis » Fri Apr 22, 2016 8:12 am

Be wise, use the bulk uploader. Here's the download link. Less effort, more reliability. Just don't upload more than 12 at a time. :wink:

User Avatar
Scott
Forum Moderator
 
Posts: 8549
Joined: Thu Aug 21, 2003 1:03 pm
Thanked: 1212 times in 650 posts

Re: Report Bugs Here

by Scott » Fri Apr 22, 2016 4:16 pm

Gangolf Haub wrote:Trying to post a 171kB jpg-picture. Result:

Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 14192178

Varnish cache server


I no nothing of how to fix it, but when I have gotten that error, the photo actually did load to my profile, it just lost its attachment to whatever object I am trying to attach to.

User Avatar
Gangolf Haub
Forum Moderator
 
Posts: 9436
Joined: Wed Nov 12, 2003 4:28 pm
Thanked: 1046 times in 753 posts

Re: Report Bugs Here

by Gangolf Haub » Fri Apr 22, 2016 7:03 pm

Scott wrote:
Gangolf Haub wrote:Trying to post a 171kB jpg-picture. Result:

Error 503 Backend fetch failed

Backend fetch failed
Guru Meditation:

XID: 14192178

Varnish cache server


I no nothing of how to fix it, but when I have gotten that error, the photo actually did load to my profile, it just lost its attachment to whatever object I am trying to attach to.


Healed itself by magic. Works fine now.

User Avatar
Josh Lewis

 
Posts: 3414
Joined: Thu Jan 06, 2011 11:12 pm
Thanked: 1111 times in 679 posts

Re: Report Bugs Here

by Josh Lewis » Sat Apr 23, 2016 3:33 pm

Gangolf Haub wrote:Healed itself by magic.


Computer magic is simply non understood computer logic. As for the issue, it's hard to know exactly what is causing the issue due to it being server side. At least JavaScript errors are visible when looking at the source code.

User Avatar
reboyles

 
Posts: 162
Joined: Sun Jul 29, 2007 12:28 am
Thanked: 46 times in 42 posts

Re: Report Bugs Here

by reboyles » Sun May 22, 2016 11:39 pm

Hi Josh or Bob or whoever,

I'm working on a new article and I can't get some of my photos to show up. All of them have been uploaded and are children of my page. I can click on the image and it's there but not in the article. What's up? This is getting frustrating. The first two do display correctly.

Bob

http://www.summitpost.org/the-early-cli ... ock/972595

User Avatar
rgg
Forum Moderator
 
Posts: 859
Joined: Sat Oct 02, 2010 7:15 pm
Thanked: 192 times in 154 posts

Re: Report Bugs Here

by rgg » Mon May 23, 2016 2:02 am

reboyles wrote:Hi Josh or Bob or whoever,

I'm working on a new article and I can't get some of my photos to show up. All of them have been uploaded and are children of my page. I can click on the image and it's there but not in the article. What's up? This is getting frustrating. The first two do display correctly.

Bob

http://www.summitpost.org/the-early-cli ... ock/972595


Hi Bob,

You've run into a little known bug in SP's Editor: when inserting an image, it always selects the medium version, even when there is no such thing!

The thing is, when posting an image on SP, different versions in different sizes are stored. As far as I know, for a typical 4:3 picture these are 'original' (the exact file as was uploaded), 'large' (1024 by 768px), 'medium' (500 by 375 px), 'small' (200 by 150 px), 'thumb' (100 x 75 px) and 'square' (75 by 75 px). However, the pictures you are trying to insert belong to a select class of pictures that do not have a medium version: when the 'medium' version would not be smaller than the original, it is not stored!

I can think of two ways to work around this:
- In the SP Editor, switch to HTML mode (that's the first button on the toolbar, with the text </>), look for the word 'medium' and replace it with 'original' wherever appropriate. This is what I would do.
- The alternative is to upload and use only pictures that are wider than 500 px.

For the record, it's not a good idea to replace all medium images by original ones all the time: especially when the original images are big, it really slows down loading the page (and those that pay per downloaded MB have to pay more).

Cheers, Rob

The following user would like to thank rgg for this post
reboyles

User Avatar
Josh Lewis

 
Posts: 3414
Joined: Thu Jan 06, 2011 11:12 pm
Thanked: 1111 times in 679 posts

Re: Report Bugs Here

by Josh Lewis » Mon May 23, 2016 7:54 am

The large image size is my favorite. Has better quality but doesn't use as much bandwidth. 8)

The following user would like to thank Josh Lewis for this post
reboyles

User Avatar
reboyles

 
Posts: 162
Joined: Sun Jul 29, 2007 12:28 am
Thanked: 46 times in 42 posts

Re: Report Bugs Here

by reboyles » Mon May 23, 2016 12:36 pm

Rob,

I tried changing the /medium to /original and it blew my proportions out on my photos. To fix it, I resized my photos to 800 pixels (height or width) and it worked. These photos are almost 50 years old so there's no going back to anything but what I have.

Thanks a million!

Bob

User Avatar
reboyles

 
Posts: 162
Joined: Sun Jul 29, 2007 12:28 am
Thanked: 46 times in 42 posts

Re: Report Bugs Here

by reboyles » Mon May 23, 2016 4:05 pm

Another Bug?

Why can't I see my updates unless I'm logged in? Is there a cache or latency issue with SP?


Thanks,

Bob

User Avatar
rgg
Forum Moderator
 
Posts: 859
Joined: Sat Oct 02, 2010 7:15 pm
Thanked: 192 times in 154 posts

Re: Report Bugs Here

by rgg » Tue May 24, 2016 2:00 am

There is a cache issue, but it's not a bug. Frankly, I don't understand the details, but it's got to do with performance. I think that it's a couple of years by now since this was implemented. When logged on, you always get to see the latest versions of everything. When not, for all but the most important pages you get cached stuff that's a day old.

Cheers, Rob

PreviousNext

Return to Site Feedback

 


  • Related topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 0 guests