Captain Beefheart wrote:Misha wrote:Well - looks like the complaints about Cilogear customer service may be justified. They are yet to respond to my inquiry after several days. Wild Things are MUCH more on top of it.
If vendors have a tough time responding to *sales* inquiries, one can only imagine their responsiveness if you have any issues post-sales. Hmm...
Did you call or email? They always answer when I call. Emails usually take a little longer because I believe Graham responds to them every few days or so.
Email - I hate phone (does not allow me to multitask properly) plus I want a record of what they can do for me for future reference. Will give them a few more days . C'mon though... it is almost 2010. Even my 74 year old dad responds to email promptly