Now you only have 1 year...
We stand behind everything we sell. If you are not satisfied with your REI purchase, you can return it for a replacement or refund. Items must be returned within a year of purchase, except items purchased from REI-OUTLET which must be returned within 30 days of purchase.
REI’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents.
REI has one of the best return policies in retail, and we remain committed to your satisfaction with everything you buy at REI. We also have a small, but growing, number of customers who stretch our policy beyond its intended purpose. To ensure that we can continue to offer our 100% Satisfaction Guarantee, we're updating our policy: You have one year from purchase to return or exchange any item you're not satisfied with, except items purchased from REI-OUTLET, which must be returned within 30 days of purchase.